We are seeking a Caseworker/Housing Coordinator to walk alongside residents. This role combines case management, housing coordination and relational ministry in a community-oriented setting that champions empowerment and true reconciliation. The successful candidate will align personally and professionally with MayBell’s mission, vision, and values.

KEY RESPONSIBILITIES

Intake, Admission & Relational Support

• Oversee the intake process, including eligibility screening, interviews, and assessments, in accordance with MayBell policy and in partnership with the Executive Director.
• Communicate clearly with applicants regarding status, next steps, and available community supports.
• Conduct intake assessments to identify strengths, goals, and needs within the family and community context.
• Develop individualized case plans that foster stability, personal growth, and family wellness.
• Build authentic, supportive relationships grounded in Christ-like compassion and relational accountability.

Program Delivery, Administration & Housing Coordination

• Coordinate move-in and move-out procedures in accordance with tenancy policy and legislation, in partnership with the Executive Director.
• Support rent collection, subsidy administration, and tenancy documentation.
• Track housing capacity, manage the waitlist, and maintain supporting information to inform necessary reporting.
• Support the facilitation or co-facilitation of small group programs designed to strengthen community and personal development among residents, in partnership with the Executive Director and Program Facilitator(s)/volunteers.

Advocacy and Systems Navigation

• Maintain awareness of community systems impacting residents (financial assistance, addictions, mental health, justice, etc.).
• Advocate on behalf of residents with community agencies or service providers when appropriate.
• Provide information and assistance to help residents navigate external resources and support.
• Collaboration & Community Partnerships.
• Develop and maintain positive relationships with partner agencies, faith communities, and service providers.
• Participate in inter-agency meetings and case conferences to strengthen collaboration and outcomes for families.

Transition & Follow-Up Support

• Initiate transition planning with residents prior to program completion.
• Collaborate with external partners to ensure continuity of care post-transition.
• Conduct move-out documentation and final follow-up supports.
• Maintain post-transition contact, as appropriate, to foster ‘alumni’ engagement and continued encouragement.

Professional Conduct

• Participate in regular coaching and debriefing with Executive Director.
• Participate in team meetings.
• Engage in professional development in areas such as biblical reconciliation, trauma-informed practice, cultural awareness, and poverty reduction.

Qualifications & Requirements

• Undergraduate degree in Social Work, Human Justice, or a related field (a combination of education and experience may be considered).
• Strong organizational and computer skills (Microsoft Office, client management, etc.).

Core Competencies

• Knowledge of domestic violence, addictions, mental health, trauma, and crisis intervention.
• Sensitivity to cultural and socio-economic diversity.
• Ability to maintain professional boundaries alongside relational integrity in a faith-based context.
• Strong communication, collaboration, and problem-solving skills.

Job Type: Full-time

Pay: $23.00 – $27.00 per hour

Expected hours: 37.5 per week

Benefits:

• Company pension
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location: In person

TO APPLY, PLEASE SEND YOUR RESUME & COVER LETTER TO michelle.coghill@maybelldevelopments.com